We are here to support you
Yorkeys Primary Care Centre is responding to the current COVID-19 (Coronavirus) situation by offering telehealth consultations by phone or video. Telehealth consultations are bulk billed. Bookings can be made online or by calling 4220 9884. If during a telehealth consultation it is decided a face to face appointment is required, we will arrange for you to come to the clinic. We are able to forward referrals, pathology, radiology requests and prescriptions to providers for you. In these challenging times, Yorkeys Primary Care Centre is committed to providing the highest quality Primary Health Care in the safest possible environment.
What is COVID-19
Coronaviruses are a large family of viruses that cause respiratory infections. These can range from the common cold to more serious diseases.
COVID-19 is a disease caused by a new form of coronavirus. It was first reported in December 2019 in Wuhan City in China.
How it spreads
The virus can spread from person to person through:
- close contact with an infectious person (including in the 24 hours before they had symptoms)
- contact with droplets from an infected person’s cough or sneeze
- touching objects or surfaces (like doorknobs or tables) that have droplets from an infected person, and then touching your mouth or face
COVID-19 is a new disease, so there is no existing immunity in our community. This means that COVID-19 could spread widely and quickly.
If you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.
- sore throat
- shortness of breath
If you are sick and think you might have COVID-19, check your symptoms using healthdirect’s Coronavirus (COVID-19) Symptom Checker.
Answer questions about your symptoms to see if you need to seek medical help or get tested. This tool is available online at any time.
Protect others and stop the spread
We can all help slow the spread of COVID-19 in Australia.
To protect others you must:
- practise good hygiene
- practise social distancing
- follow the limits for public gatherings
- understand how to self-isolate if you need to
If you have a confirmed case, you must isolate yourself to stop the virus spreading to other people.
Who is most at risk
In Australia, the people most at risk of getting the virus are:
- travellers who have recently been overseas
- those who have been in close contact with someone who has been diagnosed with COVID-19
- people in correctional and detention facilities
- people in group residential settings
People who are, or are more likely to be, at higher risk of serious illness if they get the virus are:
- Aboriginal and Torres Strait Islander people 50 years and older with one or more chronic medical conditions
- people 65 years and older with chronic medical conditions
- people 70 years and older
- people with compromised immune systems
At this stage the risk to children and babies, and the role children play in the transmission of COVID-19, is not clear. However, there has so far been a low rate of confirmed COVID-19 cases among children, relative to the broader population.
There is limited evidence at this time regarding the risk in pregnant women.
Health and aged care sector advice
Health and aged care sector
Our advice for the health and aged care sector includes Public Health Unit guidelines, epidemiology reports and other resources.
Changes to testing criteria – 24th April 2020
- Chief Health Officer Dr Jeannette Young announced a further expansion to the testing criteria late this morning that anyone in Queensland with respiratory symptoms should be tested for COVID-19.
Free inbound telephone service for COVID-19 Pathology results
- Pathology Queensland offers a free inbound telephone service for patients to advise them about negative COVID-19 test results that were requested by public health facilities – 1800 4 PATHQLD (1800 472 847 53).
If you're concerned
You can call the National Coronavirus Helpline for information and advice about COVID-19.
National Coronavirus Helpline
Call this line if you are seeking information on coronavirus. The line operates 24 hours a day, seven days a week.
Translating and Interpreting Service (TIS National)
TIS National is for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Cairns Council has set up a dedicated, local hotline number for residents looking for information, advice and support about coronavirus in Cairns.
You can call the Cairns Local Coronavirus Hotline on 1300 396 102, between 8am and 5pm, Monday to Friday.
The hotline operates from the Cairns Disaster Coordination Centre, so you will speak to a person in Cairns with local knowledge.
Fever clinics are specialist clinics for people who may be infected with novel coronavirus (COVID-19).
These clinics help to keep people who may be contagious away from other areas of hospitals and health centres. This helps to reduce the potential spread of the virus and keeps the emergency department available for emergencies.
The Cairns and Hinterland Hospital and Health Service has set up drive-through fever clinics for COVID-19 testing. These have been opened to help manage demand and are currently located at Cairns North and Edmonton Community Health Centre.
A centralised triage and appointment booking number has been established for the Cairns North, Cairns Hospital and Edmonton fever clinics, telephone 4226 4781.
Drive-through clinics are available by APPOINTMENT ONLY.
There are fever clinics at Cairns Hospital, Atherton Hospital, Mareeba Hospital, Innisfail Hospital and Yarrabah. These are not drive-through clinics.